People are often taken aback when they find out that I used to be a Study Abroad Advisor. I've lost count of the times I've been asked, "How did you make the leap from that to design?" But to me, everything is influenced by design, whether it's subtle or overt. At UC Berkeley, I created services that enabled students to travel and learn overseas. Working with faculty, international partners, and other advisors, I streamlined backstage processes to create a seamless front-stage experience for students.
Now, as a Senior Product Designer on the Retention team at GoodRx, I'm responsible for designing experiences that "go beyond the coupon" to help people stay engaged through prescription refills, medication adherence, and our Rewards program. Prior to this, at WeightWatchers, I focused on 0-1 projects for both members and coaches. Before that, at Fjord, I worked on a variety of projects across industries such as healthcare and financial services.
When I'm not designing, you can find me writing for Timid Magazine, mentoring aspiring product designers, or enjoying the sun in Oakland, CA. ◡̈